Which products are considered non-returnable?



For hygiene and safety purposes, the following items are non-returnable once opened or used:
 
- Cartridge
- Disposable electronic cigarettes
- Nicotine pouches
- Edibles
For products with special product seals such as e-liquid bottle caps or hardware packaging with tamper-evident stickers, returns will not be accepted if the seals are broken.
 
You can find more information about our refund policy at https://www.smotopia.com/policies/refund-policy.