What should I do if my device won't turn on?
• Here are a few examples of what to do if your device won't turn on:
- Make sure the device is turned on. You can do this by pressing the power button five times.
- Ensure that the device is fully charged.
- Update the firmware, if available.
- Allow the device to charge for approximately 2 hours before use.
- If the problem persists, please contact our support team at:
Email: info@smotopia.com
• Please note that you may be asked to provide pictures or videos as evidence of the issue.
