What should I do if the package I receive is wrong?

I received my package and discovered that one item is missing/incorrect. Can you send me the product I ordered?

• If you believe that there is a missing/incorrect item in your order, please contact us immediately, and we will rectify the issue for you.

• Please provide us with pictures of the items you received and the physical invoice so that we can assist you appropriately in this matter.

• Ensure that the physical invoice is fully visible and all text is legible.

• Please send this information to:info@smotopia.com

• Please note that all claims regarding "Dead on Arrival" (DOA), missing, or incorrect items must be reported to us within 48 hours of delivery.